Privacy notice

Privacy Notice

At Weekendays Travel & Tours, we respect your privacy and take care of the personal information you share with us.

This Privacy Notice explains what information we collect through our website, why we need it, who we may share it with, and how we protect it. We handle your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

A. Who We Are

Weekendays Travel & Tours is a Department of Tourism (DOT)-accredited travel agency based in Caloocan City, Philippines.

For personal information collected through this website, Weekendays Travel & Tours acts as the Personal Information Controller.

Our Data Protection Officer (DPO) is Cherry. You may contact our DPO at hello@weekendaystravel.com if you have questions about your personal information or this Privacy Notice.

B. What Information We Collect

When you send us an inquiry or reservation request, we may collect information such as:

Your name, email address, and mobile or landline number.

Your destination, preferred travel dates, and length of stay.

The number of people travelling, including the number of children or infants, where this affects pricing or booking requirements.

Your budget, if you choose to provide it.

Any other information you include in your message.

The tour, cruise, visa service, or other travel service you are asking about.

Technical information such as your IP address and the date and time your request was submitted. We use this information to maintain a record of your request and help prevent spam, fraud, and automated abuse of our forms.

You decide how much information you want to provide. Only the information needed to identify and contact you, together with your confirmation that you have read this Privacy Notice, is required to submit an inquiry.

Please avoid sending sensitive information through the website unless we specifically ask for it and explain why it is needed.

C. Why We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiry. We use the information you provide to understand what you are looking for, answer your questions, and prepare a quotation.

To arrange your trip. If you decide to book with us, we use the necessary information to make your airline, hotel, cruise, transportation, tour, insurance, or other travel arrangements.

To process visa applications. If you ask us to assist with a visa application, we may collect and submit the information and documents required by the relevant embassy or consulate.

To keep proper records. We may retain information where necessary to comply with legal, tax, accounting, accreditation, and other regulatory requirements.

To improve our website and services. We use website analytics to understand how visitors use our website and which parts of it need improvement.

To send travel updates and promotions. We may send you information about seat sales, new tours, and other travel offers if you have chosen to receive marketing communications. You can unsubscribe at any time, and doing so will not affect your existing inquiry or booking.

We only use your information for legitimate and reasonable purposes related to our travel services and our business operations.

D. Who We May Share Your Information With

We do not sell your personal information.

When necessary to provide the service you requested, we may share relevant information with:

Airlines, hotels, cruise lines, transportation providers, insurers, tour operators, and other travel service providers involved in arranging your trip.

Embassies and consulates when you ask us to assist with a visa application.

Our employees and authorized staff who need the information to assist with your inquiry or booking.

Third-party service providers that help us operate our email, website, booking, payment, hosting, or other business systems. These providers are expected to handle personal information only for the services they provide to us and in accordance with applicable privacy requirements.

Some of the companies involved in your trip may be located outside the Philippines. This can be necessary, for example, when you are travelling internationally and your airline, hotel, cruise line, insurer, or tour operator is based in another country.

We only share information that is reasonably necessary for the service or purpose involved.

E. Cookies and Website Analytics

We use cookies and similar technologies on the public areas of our website to help us understand how the website is being used and how we can improve it.

Our website currently uses Google Analytics 4 and the Meta Pixel. These tools are used on the public website and are not used in the staff or administrative system behind the website.

What These Tools May Collect

Depending on your interaction with the website, analytics and advertising tools may collect information such as:

The pages you visit and the order in which you visit them.

How long you spend on the website.

Your approximate location, such as your general city or area, based on your internet connection.

The type of device, operating system, and browser you use.

The website, search engine, or advertisement that referred you to our website.

Information that helps distinguish a returning visit from a new visit.

These services may use cookies, which are small files stored on your device, to help recognise and measure website activity.

What We Do Not Use These Tools to Collect

Our website analytics tools are not intended to collect the information you type into our inquiry forms, such as your:

Name

Email address

Phone number

Message or other details submitted through an inquiry or reservation form

When you submit an inquiry or reservation request, we may record that a request was submitted and the type of request made. The contents of your message are not included in our website analytics reports.

Facebook and Instagram Advertising

The Meta Pixel may help Meta recognise that someone who visited our website also uses Facebook or Instagram. This may allow us to measure whether our advertising resulted in an inquiry and to show relevant advertisements to people who have previously visited our website.

You can manage your advertising preferences through your Facebook or Instagram account settings.

Third-Party Privacy Policies

Google and Meta are companies based in the United States and may process or store information on systems located outside the Philippines. Their handling of information is also governed by their respective privacy policies:

Google: policies.google.com/privacy

Meta: facebook.com/privacy/policy

How Long Analytics Information Is Kept

Google Analytics retains user and event-level information for 2 months.

Meta's handling and retention of information is subject to Meta's own policies and settings.

How You Can Disable Cookies

You can block or delete cookies through your browser settings. The website should continue to work even if you choose not to allow these analytics cookies, although some website features or measurements may be affected.

Google also provides a browser add-on that allows you to opt out of Google Analytics:

tools.google.com/dlpage/gaoptout

Choosing to block analytics or advertising cookies will not affect any inquiry or booking we are already handling for you.

F. Your Privacy Rights

Under the Data Privacy Act, you have rights regarding your personal information. Depending on the circumstances, these include the right:

To be informed about how your personal information is being collected and used.

To access the personal information we hold about you.

To ask us to correct inaccurate or incomplete information.

To object to certain uses of your personal information.

To request the deletion or blocking of your information when legally permitted.

To obtain a copy of your information in a portable format, where applicable.

To seek compensation where you have suffered damage because of unlawful or improper handling of your personal information.

If you want to exercise any of these rights, or if you have a question or concern about how we handle your information, please contact our Data Protection Officer using the contact details above.

We will respond within 5 working days, subject to applicable legal requirements and the nature of your request.

If you believe your privacy rights have not been properly addressed, you may contact the National Privacy Commission (NPC) through its official website at privacy.gov.ph.

G. How We Protect Your Information

We take reasonable steps to protect the personal information entrusted to us.

Our website uses an encrypted connection to help protect information while it is being transmitted. Access to our administrative and content management systems is restricted to authorised staff accounts, with additional security measures such as multi-factor authentication.

We do not collect credit or debit card details through this website, and we will never ask you to send card details to us by email.

No online system can be guaranteed to be completely secure, but we regularly review our security practices and take reasonable measures to protect the information we hold.

H. Changes to This Privacy Notice

We may update this Privacy Notice from time to time as our services, systems, or legal requirements change.

When we make changes, we will publish the updated version on this page and update the date of the notice where appropriate.

If you have already submitted an inquiry or reservation request, the version of this Privacy Notice applicable at the time of your submission will remain associated with that request for our records. Any later changes will apply to information collected after the updated notice takes effect, unless otherwise permitted or required by law.

Last updated: Aug 25, 2026